South Australian businesses are operating in a changing environment, with growing interest in flexible working arrangements across many workplaces. Understanding the rules and approaching conversations early will be key.
For office-based roles, employers and employees are encouraged to have open, practical discussions about flexibility where it is reasonable and can be accommodated. While working from home is one option, flexibility can take many forms, including adjusted start and finish times, condensed working weeks, part-time arrangements or temporary changes to hours.
Not every role will suit every type of flexibility, and the legislation recognises that balance.
When considering requests, businesses should weigh factors such as the nature of the role, whether duties can be effectively performed remotely or under alternative arrangements, IT capability, and the operational impact on the business. Personal and financial circumstances may also be relevant in assessing reasonableness.
Importantly, employers are not required to approve every request. Under the Fair Work Act, flexible work requests can be refused on reasonable business grounds, including significant cost, capacity constraints or impacts on productivity. Where a formal request is made, employers must respond in writing within 21 days.
Clear communication remains critical. Employers are encouraged to consult with their teams early, outline expectations clearly, and explore practical options that work for both the business and the employee. Taking a considered and compliant approach will help minimise the risk of disputes and ensure businesses meet their workplace obligations.
If you need assistance navigating flexible work requests, the South Australian Business Chamber’s Workplace Consulting team can help. Our experts provide practical, tailored advice to ensure you stay compliant and make confident decisions.
South Australian Business Chamber members enjoy 20% off a wide range of Industrial Relations, WHS, and HR services. Selected membership tiers also include complimentary minutes to speak directly with our consultants, giving you fast access to expert advice when you need it most. To learn more or get support, contact our Workplace Consulting team on (08) 8300 0000 or reach out to Sophie, our Senior Workplace Relations Consultant.
Not a Chamber member? Access these benefits and more starting at just $49/month. Learn more about membership packages here.
