Often, we can get into a routine of feeling like everyone we speak with is having a bad day. In business, as in life, we constantly meet people who seem to be inconsiderate, stubborn, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves.
Success comes from understanding how we behave, as well as how we can influence others. If difficult interactions are necessary, and we approach those conversations with a plan, we will find that people can be less difficult to deal with. By taking this approach, we will often also have more meaningful and significant conversations.
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