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Customer Service - Recorded Webinar

45-minute on-demand webinar

For staff members who provide service to customers

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Webinar outline

This webinar outlines what exceptional customer service is and how maximising effective communication and listening skills is essential to building rapport and positive customer engagement. Learn how to respond effectively to the needs of customers and how to turn complaining customers into advocates. Note that this webinar has a retail industry focus.

Who is this webinar for?

This course is for anyone who works with customers in the course of their work.

          Duration

          45 minutes

          Cost

          $65.00 (inc. GST)

          Buy Now

          After a purchase, please allow 1 – 2 business days for a the South Australian Business Chamber staff member to contact you with access details.

            Our Training lead

            Cindy Jackway

            Training Manager

            Our training course categories

            Work Health and Safety (WHS) Training

            Health and Safety Representative (HSR) Training

            HR and Workplace Relations Training

            Leadership and Management Training

            Business Training

            Sales and Customer Service Training

            CITB Endorsed Training Courses

            Diploma and Certificate III/IV Courses

            Online Short Courses

            Net Zero Essentials e-learning course

            Full Training Calendar

            Public Training Course Terms and Conditions

            The South Australian Business Chamber

            Contact us about training

            Please submit the enquiry form below and a member of our team will get in touch with you.

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