Managing Performance and Conduct - Training Course

1‑day course for people who manage staff

This course can be delivered on-site at your premises or at one of our training facilities.

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Course outline

There are times when an employee’s performance needs to be closely managed or results in termination. It is important therefore, to learn how to manage this situation fairly and with respect for all parties involved.

This course is aimed at assisting managers who are responsible for driving performance and ensuring a positive workplace culture.

Learn how to effectively set workplace expectations and goals to enhance workplace relationships and productivity.

There are times when an employee’s performance needs to be closely managed or potentially result in a termination. It is important therefore, to learn how to manage this situation fairly and with a respect for all parties involved.

This course will provide you with practical techniques so that performance management is no longer something to avoid, but rather something to embrace.

Topics covered

  • Learn how to effectively set workplace expectations and goals
  • Develop practical skills to encourage positive workplace relationships
  • Managing performance for better results
  • Identify strategies for initiating difficult conversations
  • Identifying underlying causes of poor performance and behaviour
  • Managing unacceptable staff behaviour and conflict
  • Disciplining staff appropriately, including interviews and documentation
  • Understand the legal requirements of terminations
  • Identify strategies to avoid unfair dismissal claims

Who is this course for?

This course is for anybody who is responsible for managing staff.

    Duration

    1 day

      Our Training lead

      Cindy Jackway

      Training Manager

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      Contact us about training

      Please submit the enquiry form below and a member of our team will get in touch with you.

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