Injury Management Consulting

Workplace injuries and workers compensation claims happen. 

Our workplace injury management consulting services can help you navigate the fallout.

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Injury and illness in the workplace is costly

Workplace injuries and illness can be costly to both individuals and organisations. Not only is there the immediate human fallout, but injuries and illness can also result in lost time and productivity, significant financial costs associated with compensation and rehabilitation, and even reputational damage for the organisation.

Although organisations are legally obligated to actively prevent and minimise workplace injuries, the reality is that accidents do happen from time-to-time, irrespective of risk mitigation and hazard reduction. Regrettable as it might be, organisations need to be prepared for this eventuality.

Managing workers compensation claims

Workplace injuries and illness can lead to workers compensation claims. Workers compensation is a form of insurance payment to employees if they are injured at work or become sick as a result of their employment. Workers compensation includes payments to employees to cover their wages while they’re not fit for work, their medical expenses and rehabilitation.

Employers are required to take out workers compensation insurance to cover themselves and their employees. In South Australia, the provisions of workers compensation are governed by the State Government entity, ReturnToWorkSA.

Workplace injury management and workers compensation arrangements are complex and many organisations need assistance to help reduce their costs and to improve their injury and claims management practices.

The South Australian Business Chamber can help with injury management and workers compensation

To help you navigate this complex world, the South Australian Business Chamber offers comprehensive injury management and workers compensation advisory services for organisations.

The South Australian Business Chamber is well-placed to provide this support: we are South Australia’s Chamber of Commerce and Industry and peak employer body; we are SA’s largest membership-based employer organisation; and we represent employers and business owners across 19 different industry sectors. Founded in 1839, we have been providing support to organisations for over 180 years.

With a team of qualified, highly-experienced injury management practitioners, the South Australian Business Chamber can provide your organisation with tailored support, whether it’s an urgent, short-notice requirement or a longer-term solution. Our consultants are experts in their field and are fully abreast of every aspect of injury management, workers compensation, recovery and rehabilitation, and return-to-work provisions.

We can also review your premium costs and work with your organisation to proactively manage its claims, ultimately ensuring that claim costs and insurance premiums are kept as low as possible. 

Interested in learning more?

Complete our online enquiry form and we will get in touch with you to discuss our services.

Comprehensive injury management and workers compensation support

The South Australian Business Chamber consultants are ready now to provide comprehensive advice and practical support for injury management and workers compensation. We have proven experience helping South Australian businesses proactively case-manage workers compensation claims, negotiate reduced insurance premium rates, and resolve workers’ compensation disputes. 

We can provide support in the following areas:

Injury management systems

  • Injury management system development, implementation and review
  • Injury management and recovery and return to work plan support
  • Injury management procedures

Injury management documentation and implementation

  • Injury management manuals
  • Injury management policy and procedure review and development
  • Return to Work Coordinator tool kits
  • Injury management training

Injury management assistance

  • Return to work coordinator
  • General case management
  • Income support determination of entitlements
  • Investigation of claims
  • Determination of claims including compensability
  • Support with recovery and return to work
  • Insurance premium reduction strategies
  • Workstation Assessments


  • Audits of injury management systems
  • Legislative compliance audits
  • Self-insurance gap analysis 

Insurance and claims disputes

  • Representation in insurance premium disputes
  • Lodgement and management of claim disputes
  • Representation in the South Australian Employment Tribunal

Interested in learning more?

Complete our online enquiry form and we will get in touch with you to discuss our services.

Our lead contact person

Elisa Luck

General Manager, Programs and Consulting

Ask our workplace injury management experts

Kathryn Rees

Senior Consultant Workplace Relations And Injury Management

Health, safety and wellbeing service areas

Work Health and Safety (WHS) Consulting

Injury Management Consulting

Business Bookshop

Training Courses - Work Health and Safety

Business Advice Hotline - Health, Safety and Wellbeing

Intervention Grants Program 2023/24: South Australian Healthy Workplaces Strategy

Mental Health Workplace Challenge

The South Australian Business Chamber

Contact our workplace injury management experts

Submit the enquiry form and one of our staff will get in touch with you.