About BBC Digital

Our printing and workflow solutions come from over 50 years of experience.
Over the last 50 years we’ve seen incredible changes from the humble printer and fax machine through to the automated document solutions that can capture and transform data, and then deliver it directly into your business systems right where it’s needed most. We’re proud to say that we have not only kept up with technology, but are leading the way with awards every year.

BBC Digital has a number of industry partners including Canon, HP and Fuji Film. These relationships ensure that the solutions we implement are long term, high quality and fully supported. Our years of experience, aligned with our long term, strong partner relationships gives you assurance that we will help you to build the right solution.

Our South Australian team provide personalised service and support, and our Australian-based helpdesk can ensure fast and efficient support when it is needed.

Some KPIs BBC Digital are proud to share:

• BBC Digital provides their clients a guaranteed average response time of under four hours,
  with their current average of just over three hours
• First time fix. Our target is to fix more than 90% of all service calls on the first visit. To make this possible, we carry more than $700,000 in parts within the group – technicians carry around $30,000 each, which is replenished as used and regularly reviewed to keep it current.
• We have a documented commitment to a comprehensive training program for our technical team. Our average tech has more than 10 years industry experience.

BBC Digital can provide you with a no-obligation review of your printing and scanning equipment to ensure that you are getting maximum value and efficiency.